Articles on: TrueConnect

TrueConnect: Connections - Commission and Net Rate

When configuring a relationship between a supplier and reseller in the Connections Manager, you choose between Commission and Net Rate. This determines which party handles payment processing and how the reseller earns their share of each sale.

Commission is the only option when using a public connection template. To use Net Rate, you need to set up a private connection template.

Commission

With commissions, the supplier handles all payment processing. At the end of the agreed-upon payment cycle, the supplier pays the reseller the agreed-upon rate for each product sold. Resmark generates reports to help streamline this process: the supplier can refer to the Payables report, and the reseller can refer to the Receivables report.

When setting up commissions, you can choose a percentage (%) or flat ($) amount:

Percentage: The commission is calculated on the base rate of the product, plus the cost of pickups/transfers and fees. Service fees and taxes are not included in the commission calculation.
Flat amount: A fixed dollar amount per product or price tier.

Commission payments between suppliers and resellers are handled outside of Resmark. Resmark provides the reporting to make reconciliation easier for both parties.

Net Rate

With Net Rate, the reseller handles all payment processing. At the end of the agreed-upon payment cycle, the reseller keeps their agreed-upon share and pays the supplier for the cost of the product and any other costs specified in the connection settings. The reporting is reversed: the reseller can refer to the Payables report, and the supplier can refer to the Receivables report.

When setting up a net rate, you can choose a percentage (%) or flat ($) amount:

Percentage: The reseller pays the supplier the designated percentage of the base cost and keeps the remainder. For example, if the net rate is set to 80% for a product, the reseller pays 80% of the base cost to the supplier and keeps 20%.
Flat amount: The reseller pays the supplier a fixed dollar amount per product sold.

Net rate payments between resellers and suppliers are handled outside of Resmark. Resmark provides the reporting to make reconciliation easier for both parties.

If you are still experiencing issues, contact our Support Team.

Updated on: 06/20/2026

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