TrueConnect: Connections - Customizing Products

When a supplier invites a reseller to connect using TrueConnect, the supplier will have the option to allow the reseller to have the freedom to customize any connected products.

• If enabled, you're good to customize any connected products with that setting enabled!
• If disabled, the supplier will need to disable your existing connection and re-invite you to sell that product. The ability to allow customization by reseller is only available upon initial product connection.

Customizing Connected Products

If you've previously created products for your own business, then you should already know how to customize a product. If not, you can follow the directions found in the Products section of our Support Center.

Here are some things to watch out for, or avoid:

• If something is grayed out, that means it can't be edited. While you do have the freedom to customize products, not everything about a connected product can be customized.
• You can customize product prices, but it's recommended to avoid going lower than what the supplier sells it for. Any reductions to the price will come out of your own commissions or net rate, and could even lead to you owing the supplier money if you're selling at a loss.
• You can not edit inventory quantities, availability, times, etc.

Here are some things you can do:

• Change the product name and details
• Update marketing details and imagery to better fit your own brand
• Customize pricing, fees, taxes, and more.
• Add your own discounts and promo codes.
• ...and more!

After you have made any and all changes you want to make, you can publish the product and make it public for your customers to purchase.

Updated on: 03/22/2024