Articles on: WaiverSign

How to import and edit your WaiverSign document

This guide walks through every step of creating and configuring a document in WaiverSign, from importing your content to sharing a signing link.


Prefer to watch a video? See How to import and edit your waiver (Video Library).


Finding a Suitable Document


The easiest way to add your document to WaiverSign is by copying the text from an existing file and pasting it in. Most common file types work, including .pdf, .docx, and .txt. If your document doesn't allow copying (for example, a scanned PDF), try running it through an OCR converter. Google Drive offers a free option.


We recommend having your waiver reviewed by legal counsel familiar with your industry and the laws in your state or province before publishing.


Adding a New Document


  1. Navigate to Create & Edit Documents > New Document.
  2. Enter a Document Name. This title will be visible to people signing your document.
  3. Paste your waiver content into the Document Content area. We recommend pasting one paragraph at a time so you can catch formatting issues as you go.


Tip: To paste without formatting, use Ctrl+Shift+V on Windows or Option+Shift+Command+V on Mac.


The formatting toolbar above the content area lets you add links, bold text, and change font size.


Save your changes at the bottom of the page as you work through each section of the document.


Adding Accept/Decline or Initials Sections


If your waiver has important points you want signers to acknowledge individually, you can add additional sections with initials or accept/decline options. Each section has three modes:


  • Require Participant Initials: The signer must initial this section to complete the waiver.
  • Allow Participant to Accept or Decline: Good for optional items that don't invalidate the waiver. For example, a participant agrees to go rafting but declines to have their photo shared on social media.
  • Do not display Initials or Accept/Decline buttons: The section functions the same as the main Document Content area.


Screenshot showing how initials and accept/decline options appear on a published document


Keep initials and accept/decline sections short so they are easy for signers to read.


Expiration Options


You have two choices:


  • Document does not expire or must be signed each time prior to participation. This is the default.
  • Signed document is valid for a set number of days. You set the duration, and expired documents will show their status on the Signed Documents page.


Screenshot of the Signed Documents page showing an expired waiver status


Starting Adult Age


The default starting adult age is 18 but can be changed if your use case requires it (for example, a 21-and-over trip or a car rental agreement).


Signing Options


Screenshot of signing option toggles for adults, minors, and guardians


Not all documents are appropriate for every audience. You can control who can sign by toggling these options:


  • Document can be signed for adults: The adult is signing for themselves.
  • Document can be signed for minors: An adult is signing on behalf of the minor. The adult is not participating.
  • Document can be signed for adult with accompanying minor: The adult is signing for both themselves and the minor.


Date of Birth: As of June 2021, Date of Birth is no longer a mandatory field. However, turning off this field means WaiverSign cannot enforce the Starting Adult Age setting. If you need to verify starting adult age, keep Date of Birth set to "required" in your document field settings. Consult legal counsel if you are unsure whether to require it.


Signature Authorizations


Your document includes two authorization sections to review when setting up:


  • Electronic Signature Authorization: The signer agrees to electronic signatures and any additional terms you include here to supplement your document content.
  • Parent/Guardian Authorization: This section appears only when a parent or guardian is signing on behalf of a minor. It confirms the signer is of appropriate age and is the legal parent or guardian of the minor.


You may use the default content in these sections, but do so at your own risk. Consult your legal counsel for assistance with authorization language.


Additional Information


You can add a header image and introductory text that will appear above your waiver on the signing page. Configure this in the Additional Information section of your document editor.


Standard Fields


Standard fields control what information is collected from each signing group (adults, minors, guardians). First name, last name, and email (for adults) are always required and cannot be turned off. All other standard fields can be toggled on or off and set as required or optional.


To change which signing groups are available, see the Signing Options section above.


Custom Fields


If you need to collect information beyond the standard fields, you can create custom questions. Four field types are available:


Text allows a short response.


Screenshot of a custom text field on a signing form


Text Area allows a longer response.


Screenshot of a custom text area field on a signing form


Checkbox lets the signer choose multiple options from a list.


Screenshot of a custom checkbox field on a signing form


List lets the signer choose a single option from a dropdown.


Screenshot of a custom list field on a signing form


Clicking Edit Fields from within a document will redirect you to Settings > Custom Fields. If you have unsaved changes, a popup will appear before navigating away.


Notifications


To receive an email whenever someone signs your document, add notification recipients in the Notifications section of your document editor. You can add multiple email addresses. Save and publish when finished.


Removing a notification from a single document:


  1. Navigate to Create & Edit Documents and select your document.
  2. Scroll to the Notifications section.
  3. Click the X next to the contact you want to remove.
  4. Click Save, then Publish to apply the change.


Removing a notification from all documents at once:


  1. Navigate to Settings > General > Notifications.
  2. Click the trash icon next to each contact you want to remove.


Previewing and Testing Your Document


Before sharing your document, preview it to see how it will appear to signers.


  1. Scroll to the bottom of your document editor and click Publish to save your changes.
  2. Click Preview to view the live document.


To test how your document looks on different screen sizes, use Chrome's device toolbar (open Developer Tools, then click the device toggle icon).


There is no option to delete test documents at this time. If you are just testing and do not want to save the signed document, click Cancel or close the browser tab instead of submitting.


Screenshot showing the Cancel and Save buttons on a test waiver


Sharing Your Document


Once your document is published, navigate to Get Signing Link to create a URL you can share with signers. For detailed instructions, see How to create a WaiverSign signing link.


If you are still experiencing issues, contact our Support Team.

Updated on: 06/19/2026

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