How to Whitelist an Email or Domain

If you want to make sure you receive messages from a certain person or company, whitelisting an email or domain insures those emails are received.

Click the gear icon in Gmail and select "See all settings" from the Quick settings menu.

Navigate to "Filters and Blocked Addresses" in the top menu, and select "Create a New Filter"

Add a specific email or a whole domain the "From" field and select "Create Filter"

Select "Never send it to Spam" in the checkbox and finalize with Create Filter

Select the gear icon in Outlook and navigate to "Junk Email". Select "Add" under Safe senders and domains.

Enter the email or domain you'd like whitelisted, and select "Save" to finalize.

Navigate to "Settings" and select "More Settings"

Select "Filters" and hit "Add new filters" to enter domain/email address to whitelist

Set a Filter Name and enter the email address/domain in the "From" section. Enter Inbox for the destination folder and hit Save to finalize.

If you run into any issues setting up your filters, feel free to reach out to the Support Team and we'd be happy to assist.

Updated on: 03/27/2024

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