Articles on: Account Settings

How to Manage User Access and Permissions

Adjust user access levels to control what each person has permission to see and do in Resmark.


Looking to add a new user? See How to Activate or Add a New User.


If your account has permission to manage users, you can control access settings for individual team members. To do this, go to Settings > Users and select the user you want to update.


Selecting a user in Settings to manage their access


Note: If the user you are updating is currently logged in, they will need to log out and back in again to see the changes to their access level.



User Access Roles


Resmark includes three default roles, and you can also create custom roles of your own.


  • Business Owner (default for the user who created the business) -- This role is non-customizable and has access to all features included with your Resmark subscription.
  • Standard User (default for new users) -- Has access to only the core components required for placing and managing orders.
  • Administrator -- Has access to manage nearly all features related to products, orders, pricing, and more.
  • Custom -- To create a custom role, toggle the permission switches that apply to the selected user and save your changes. You can also name and save the custom role for future use.


Saving a custom user role


Your newly created role will then appear in the dropdown list of roles, making it faster to assign the same permissions to other users.


Custom role appearing in the roles dropdown


When a user has restricted access, features they do not have permission to use will still be visible but grayed out.

Updated on: 03/28/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!