Articles on: Resmark

How to connect a waiver to your products in Resmark

Connect your document in WaiverSign to your product in Resmark to collect the information you need all in one place.


Note: Your product and document must be published before you can link them together.  


1. Choose your product in Resmark


Your product must have the following:


  • It needs to be set up as a participant-based product. If your product is unit-based, this will not work and a new product will need to be created. To see what your product is set to, visit Products >> (Product Name) >> Details >> Available by


2. Set your Product fields


Go to Products >> Fields >> Information Collection:


  • Your product must be set to collect customer and guest information.  For more information, please see this article. 



3. Choose your document in WaiverSign


Go to WaiverSign >> Create & Edit Documents >> (Your document) >> Products 


Waivers can be applied to all products automatically, or you can manually select which products to apply them to.


Make your selection(s), then save and publish your changes. Now they are connected! 


Here is how it will appear on the order


  • Before they sign

  • After they sign


Customers will be able to sign their waivers from the following places:


  • Confirmation email - The confirmation email will contain a personalized link to manage their order and fill out their participant information/sign waivers. 
  • Self Check-in Kiosk - Set up a kiosk for your customers to check-in to when they arrive and fill out any missing information. You can find this at Website Tools >> Self Check-in Kiosk
  • Missing Participants email (CruiseControl) - Set up an email to send at a certain time when participant information has not been filled out.

Updated on: 03/29/2024

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