When a customer places an order in Resmark, you can choose what information to collect about them and other participants. The Fields feature gives you full control over this.
Index
- Information Collection
- Standard Fields
- Custom Fields
You have three options for information collection:1. Collect No Information -- Choose this if you do not want to collect any customer or guest information and do not want to send a confirmation email. Some mandatory information will still be required for credit card processing.2. Collect Customer Only -- This option only asks for customer information at the time the order is placed. Do not use this option if you want to fully utilize the manifest report or integrate with WaiverSign.3. Collect Customer and Guest Information -- Only available if your product class is participant-based. This option collects information from guests on the order before or after the order is created. The Missing Participants Auto Email in CruiseControl can flag any guests who have not provided their information and send them a reminder to complete it and sign their waivers. Check "Show on Manifest" for any fields you want to see on the manifest report.
Warning: Fields collected at the time of the order cannot be changed retroactively. For example, if you use "Collect No Information" for a month and then switch to "Collect Customer and Guest Information," only new orders going forward will ask for that information.
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Standard Fields
Resmark provides a list of standard fields. You have three options for each field:1. Required -- The customer must enter information into this field.2. Optional -- The customer is not required to enter information into this field.3. Do Not Display -- The customer will not be asked to enter information into this field.You also have the option to show the field on the manifest for internal purposes.
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Custom Fields
If you need a field that is not included in the standard list, you can create additional fields. There are four field types available:Text -- A short text response.Text Area -- A longer text response.Checkbox -- Choose multiple options from a list.List -- Choose a single option from a list."Do Not Display Online" -- Use this setting if you want internal custom fields that appear on internal orders but are not visible to the customer on public orders.
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Updated on: 03/28/2026
