Articles on: Account Settings

How to clear your Browser Cache & Cookies

You can effectively clear your browser's cache, cookies, and history to address minor issues in Resmark and other web-related problems. Below are the steps that outline this process.

Locate the menu icon (usually represented by three dots or lines) in the top-right corner of the browser window. From here select Settings > Privacy and Security (or other similar category)

For Safari, you'll need to enable your Develop menu in your Menu Bar. This can be done by opening Safari and through your menu bar, selecting Safari > Preferences > Advanced > Show Develop Menu in Bar.

Click on the "Clear browsing data" or equivalent option. A new window or tab will appear with various options for what data to clear. Ensure that "Cache," "Cookies," and "Browsing history" (or similar terms) are selected. After selecting the desired options, click the "Clear data" or equivalent button.

For Safari, again from your Menu Bar, you'll select Develop > Empty Caches

Your browser's cache has been successfully cleared. For certain websites, such as Resmark, you may need to re-enter your login credentials. If you continue to experience any issues, please don't hesitate to contact our Support Team. We're here to help!

Updated on: 03/19/2024

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