Minimum and Maximum Quantities for Price Tiers

• Summary
• How It Works
• Configuration Examples
• Customer Experience
• Setup Guidelines
• Troubleshooting

Summary

The Min/Max/Increment feature provides greater control over how products are booked by allowing quantity limits at the price tier level. This is especially useful for participant-based products—such as adventures, tours, or events—where there's a need to manage how many people can join.

With this feature, you can:

• Set a minimum and maximum number of participants per price tier
• Define specific increments for bookings (ideal for “seat-based” products like kayaks, boats, or guided tours)

These settings ensure smoother capacity management and help prevent over- or under-booking.

Utilizing the Min/Max Feature When Building a New Product

In the Pricing Tab

Define the price tier and set the minimum/maximum quantity and determine if the price tier needs to increment based on the minimum quantity.

Minimum Quantity: The smallest quantity a customer can add to cart

Maximum Quantity: The largest quantity a customer can add to cart

Increment: Controls how the + and - buttons work in the shopping cart:

• No: Quantities increase/decrease by 1 when clicking + or -
• Yes: Quantities increase/decrease by the minimum quantity value when clicking + or -

Editing Min/Max Settings on an Existing Product

If adjustments need to be made to your min/max settings on an existing product:

• Go into Products > Click the product > Go into the Pricing tab > Click Manage Price Tiers

From here, you can make changes to the minimum/maximum quantities, as well as adjust the increment setting if needed.

• Click Save.

Price Tiers: Quantity Controls in Shopping Cart

Price Tiers control how customers can select quantities when adding products to their shopping cart. This feature enforces quantity limits and manages increment behavior for the quantity selector.

How It Works

When a customer adds a product to their cart, the Price Tiers configuration controls:

• Minimum and maximum quantities they can select
• How the quantity increments when using the + and - buttons

Shopping Cart Behavior

Quantity Selection

When customers first add the product to cart:

• Customers cannot manually enter quantities below the minimum or above the maximum
• Any quantity entered outside the range will show an error

Using the + and - Buttons

When Increment = No:

• Clicking + increases quantity by 1
• Clicking - decreases quantity by 1
• Example: 1 → 2 → 3 → 4...

When Increment = Yes:

• Clicking + increases quantity by the Minimum Quantity amount
• Clicking - decreases quantity by the Minimum Quantity amount
• Example: If Minimum Quantity = 3, then: 3 → 6 → 9 → 12...

Configuration Examples

Example 1: Min/Max Quantity - Increment set to no

Minimum Quantity: 1
Maximum Quantity: 10
Increment: No

Create:

Edit:

Result: Customers can select 1-10 units, increments by 1 each click

Example 2: Increment Quantity - set to yes

Minimum Quantity: 5
Maximum Quantity: 50
Increment: Yes

Create:

Edit:

Result: Customers must buy at least 5 units, maximum 50 units. Clicking + adds 5 more units each time (5 → 10 → 15 → 20...)

Customer Experience

What Customers See:

• Participant based products selection: products with their own quantity controls
• Quantity Selectors: Each product shows current quantity with - and + buttons
• Real-time Validation: Warning messages appear immediately when limits are exceeded
• Visual Feedback: Error messages appear in colored boxes to draw attention

Error Messages

Customers will see error messages for:

• Exceeding maximum quantity: "The quantity will exceed the maximum quantity set of X for [Product Type]."
• Below minimum quantity: "A minimum of X is required for the [Product Type] price tier. Please review your order before continuing."

Setup Guidelines

When to Use Increment = Yes

• Products sold in fixed pack sizes (e.g., sold by the seat)

When to Use Increment = No

• Individual items that can be purchased one at a time
• Products with flexible quantity needs

Testing Your Configuration

Before making changes live:

1. Add the product to cart and verify the starting quantity
2. Click the + button: Does it increment as expected?
3. Click the - button: Does it decrement as expected?
4. Try manual entry of quantities outside your range, then
5. Verify the error messages display as expected.

Updated on: 07/14/2025