> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.resmarksystems.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use the direct booking link in Resmark

The direct booking link lets customers book a specific session, even if the product is not set to allow online orders. This is useful for private trips where multiple parties are booking the same session separately.

### Creating a Direct Booking Link

1. Navigate to **New Order** and switch to **list view**.

![Screenshot showing the list view toggle in New Order](https://storage.crisp.chat/users/helpdesk/website/b1cdc14bf7223000/b91787f0-d20b-4eb9-aad6-8abfb1_bq5a10.png)

2. Click the gear icon to the right of the session you want to share.
3. Copy the booking link.

![Animated walkthrough of clicking the gear icon and viewing the direct booking link](https://storage.crisp.chat/users/helpdesk/website/1bd4438126daef00/cb5372cf-45ca-4012-bc34-c92a95_11op6s3.gif)

Send the link to your customers and they can book their order directly for that session.

![Screenshot of the direct booking link ready to share](https://storage.crisp.chat/users/helpdesk/website/455a6a008cbe1800/d94c5917-17ea-4db8-bf53-1f70ec_1p91zu.png)

### Why a Link Might Not Work

Customers will not be able to book using a direct link if:

* The date and time have already passed.
* There is no availability (0 seats remaining).
* For reseller orders, the order restriction window (configured in **Products > Inventory**) has passed for the selected session.