> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.resmarksystems.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use Resmark's QR code for Check-In

Resmark's QR code feature gives your team a faster way to check in guests — scan the code on their confirmation and the order loads instantly, no typing required.

|| NOTE: QR codes will only appear on orders created after the toggle is turned on. Orders placed before enabling this setting will not have a QR code retroactively added.

### Enable the QR code feature

1. Go to the **Check-In** tab.
2. Click **Check-In Settings** in the upper right corner.
3. Switch the toggle on for **Display QR code for check-in**.
4. Click **Save**.

![Check-In Settings location](https://storage.crisp.chat/users/helpdesk/website/-/5/1/c/e/51cecd630a16380/image_zlpvfs.png)
![QR code toggle enabled](https://storage.crisp.chat/users/helpdesk/website/-/5/1/c/e/51cecd630a16380/image_1x78aqs.png)

Once enabled, the QR code will appear in three places: the Public Orders Page, the order's print receipt PDF, and the order confirmation email.

### Where the QR code appears

**Public Orders Page**

![QR code on Public Orders Page](https://storage.crisp.chat/users/helpdesk/website/-/5/1/c/e/51cecd630a16380/image_57zpnh.png)

**Print receipt PDF**

![QR code on print receipt PDF](https://storage.crisp.chat/users/helpdesk/website/-/5/1/c/e/51cecd630a16380/image_1g3tumt.png)

**Order confirmation email**

The confirmation email includes a **Check-In** button. When the participant clicks it, they are taken to the Public Orders Page where the QR code is displayed.

![Check-In button in confirmation email](https://storage.crisp.chat/users/helpdesk/website/-/5/1/c/e/51cecd630a16380/image_1fuwzf8.png)

### Scan a QR code to check in a guest

|| IMPORTANT: Standard USB barcode and QR code scanners are compatible. A cell phone or tablet camera will not work. A compatible scanner we recommend: [Eyoyo USB QR 2D Barcode Scanner](https://a.co/d/bKjYypf)

1. Connect your scanner to your computer.
2. Go to the **Check-In** tab.
3. Scan the QR code — the order number will load automatically into the search field and display results.
4. If no results appear, make sure your cursor is inside the **Search** field and try again.

![Typical QR scan results](https://storage.crisp.chat/users/helpdesk/website/-/5/1/c/e/51cecd630a16380/image_wdmw9f.png)

**See also:** [How do I use Resmark's Check-In feature?](https://helpdesk.resmarksystems.com/en-us/article/how-do-i-use-resmarks-check-in-feature-1thtlzw/)