> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.resmarksystems.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Manage User Access and Permissions

Adjust user access levels to control what each person has permission to see and do in Resmark.

| Looking to add a new user? See [How to Activate or Add a New User](https://helpdesk.resmarksystems.com/en-us/article/how-to-activate-or-add-a-new-user-1h8w8r7/).

If your account has permission to manage users, you can control access settings for individual team members. To do this, go to **Settings > Users** and select the user you want to update.

![Selecting a user in Settings to manage their access](https://storage.crisp.chat/users/helpdesk/website/c1e53a54e94d4800/c24505ca-7b26-4caa-845a-a06215_1tl90ly.gif)

| **Note:** If the user you are updating is currently logged in, they will need to log out and back in again to see the changes to their access level.

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### User Access Roles

Resmark includes three default roles, and you can also create custom roles of your own.

- **Business Owner** (default for the user who created the business) -- This role is non-customizable and has access to all features included with your Resmark subscription.
- **Standard User** (default for new users) -- Has access to only the core components required for placing and managing orders.
- **Administrator** -- Has access to manage nearly all features related to products, orders, pricing, and more.
- **Custom** -- To create a custom role, toggle the permission switches that apply to the selected user and save your changes. You can also name and save the custom role for future use.

![Saving a custom user role](https://storage.crisp.chat/users/helpdesk/website/f4f10274948d6000/a64afee9-95cf-4b86-a1ff-4b8357_t43w5r.png)

Your newly created role will then appear in the dropdown list of roles, making it faster to assign the same permissions to other users.

![Custom role appearing in the roles dropdown](https://storage.crisp.chat/users/helpdesk/website/c8937b241e2ea800/9428b480-78bd-435a-8675-ea9637_6tqcvp.gif)

When a user has restricted access, features they do not have permission to use will still be visible but grayed out.