> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.resmarksystems.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create and edit Policies through Settings

**Settings > Products > Policies** is a central place to manage your cancellation and general business policies.

![Screenshot of the Policies option under Settings > Products](https://storage.crisp.chat/users/helpdesk/website/51cecd630a16380/policies-products_j0t6pt.png)

When setting up a product, you can create new policies or reuse ones you have previously created. This settings page lets you create additional policies, revise existing ones, and delete policies you no longer need.

|| Any changes made on this page will impact all products that use the affected policy.

![Screenshot of the Policies management page showing existing policies](https://storage.crisp.chat/users/helpdesk/website/51cecd630a16380/policies_9pasqf.png)

### Cancellation Policies

To create a cancellation policy, select **New Policy** and follow the instructions in [How do I add my cancellation policy to my product?](https://helpdesk.resmarksystems.com/en-us/article/how-do-i-add-my-cancellation-policy-to-my-product-1ltufo8/?bust=1711150503811). Cancellation policies must be manually applied to each product they are intended for.

### General Policies

To create a general policy, select **New General Policy** and follow the instructions in [How do I add a general policy to my product?](https://helpdesk.resmarksystems.com/en-us/article/how-do-i-add-a-general-policy-to-my-product-1cdmmde/?bust=1711150433573). General policies can be applied to your products directly from **Settings > Products > Policies**.

![Animated walkthrough of applying a general policy to products from the Settings page](https://storage.crisp.chat/users/helpdesk/website/abd4e2b50338580/de9cd7ce-edd7-403b-85f8-b67fe2_3hl029.gif)