How to connect a waiver to your products in Resmark
Connecting a WaiverSign document to a Resmark product lets you collect participant information and signed waivers in one place, tied directly to the order.
1. Choose your product in Resmark
Your product must be set up as a participant-based product. Unit-based products will not work, so if yours is unit-based you will need to create a new participant-based product. To check, go to Products > (Product Name) > Details > Available by.
2. Set your product fields
Go to Products > Fields > Information Collection and set your product to collect customer and guest information. For more detail, see How do I set up my product inventory fields?.
3. Choose your document in WaiverSign
Go to WaiverSign > Create & Edit Documents > (Your document) > Products.
You can apply the waiver to all products automatically, or manually select which products it applies to. Make your selections, then save and publish. The product and document are now connected.
How it appears on the order
Before they sign:
After they sign:
Where customers can sign
Customers can sign their waivers from any of these places:
- Confirmation email. Contains a personalized link to manage the order and fill out participant information or sign waivers.
- Self Check-in Kiosk. Set up a kiosk for customers to check in when they arrive and complete any missing information. Find this at Website Tools > Self Check-in Kiosk.
- Missing Participants email (CruiseControl). Set up an email to send at a set time when participant information has not been filled out.
If you run into any trouble linking your document, contact our Support Team.
Updated on: 06/19/2026
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