> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.resmarksystems.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to clear your Browser Cache & Cookies

Clearing your browser's cache, cookies, and history can resolve minor display or login issues in Resmark. Follow the steps below for your browser.

### Chrome, Firefox, Edge, and most other browsers

1. Click the menu icon (three dots or three lines) in the top-right corner of the browser window, then go to **Settings > Privacy and Security** or a similar option.

![Opening browser settings to clear cache](https://storage.crisp.chat/users/helpdesk/website/80b599a7488ca800/600e14a5-0eb8-4115-b75b-407b55_13r1q56.gif)

2. Select **Clear browsing data** or the equivalent option. A window will appear with checkboxes for what to clear. Make sure **Cache**, **Cookies**, and **Browsing history** are all selected, then click **Clear data** or the equivalent button.

![Selecting and clearing cache, cookies, and history](https://storage.crisp.chat/users/helpdesk/website/7e7e784444244c00/99eeb591-2970-412f-a0b5-a0e650_1lmqge6.gif)

### Safari

Safari handles this differently and requires a couple of extra steps.

1. First, enable the Develop menu if you have not already. Open Safari, then from the menu bar select **Safari > Preferences > Advanced** and check **Show Develop Menu in Menu Bar**.

![Enabling the Develop menu in Safari preferences](https://storage.crisp.chat/users/helpdesk/website/ae12af3582c6b000/bde37f30-f12b-4013-b7a0-354567_mnuysb.png)
![Develop menu now visible in Safari menu bar](https://storage.crisp.chat/users/helpdesk/website/c0c1059a13cc3800/2336cf07-ab0a-4298-9963-df8560_nck8yf.png)

2. From the menu bar, select **Develop > Empty Caches**.

![Empty Caches option in Safari Develop menu](https://storage.crisp.chat/users/helpdesk/website/202eb4ab9db7ae00/7b0fbb44-0374-4533-8ecb-75d8b9_17wosg6.png)

### After clearing your cache

You may need to log back into Resmark after clearing your browser data. If you are still experiencing issues after completing these steps, contact our Support Team and we will be happy to help.