> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.resmarksystems.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to change the business owner on your account.

If someone is leaving your organization or you have a change in leadership, you can transfer the Business Owner role to another user on the account.

### Step 1: Log in as the current Business Owner

The transfer must be initiated by the current Business Owner. If that is not possible, contact our Support Team for assistance.

### Step 2: Transfer the Business Owner role

Go to **Settings > Users**. Click **Business Owner** (shown in blue) to open the ownership transfer option, then select the new owner from the dropdown.

![Transferring the Business Owner role](https://storage.crisp.chat/users/helpdesk/website/7774da76318b8000/74ee89c5-a86d-484d-9097-d2deab_wv073c.gif)

### Step 3: Remove departing users (optional)

If you need to remove any users from the account, click **Archive** next to their name.

![Archiving a user](https://storage.crisp.chat/users/helpdesk/website/1242322b1c2b8900/4aba7e69-3e25-4326-adc5-72189a_qo2wcy.gif)