> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.resmarksystems.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I reset my password?

There are two ways to get back into your account, depending on whether you are locked out or just want to update your password.

### Option 1: Reset your password from the login page

If you cannot log in, go to the [password recovery page](https://app.resmarksystems.com/passwordRecover) and enter the email address on your account. A reset link will be sent to your inbox.

![Resetting password from the login page](https://storage.crisp.chat/users/helpdesk/website/e9f9c613ed068000/4abcd0b4-4a37-48de-bca1-8e58fa_1crqqc.gif)

|| If the email does not arrive within 2 minutes, check your spam folder.

### Option 2: Change your password while logged in

If you still have access to your account and want to update your password:

1. Click your business name in the top-right corner of the app.
2. Select **Manage Profile**.
3. Select **Edit Profile** to go to the My Profile page.
4. At the top of the page, select **Change Password**.

A password reset link will be sent to your email address.

![Changing password from within the app](https://storage.crisp.chat/users/helpdesk/website/adb8d50b5ff3f000/85683800-1237-4b65-ac5c-21a72f_gyrftr.gif)

|| If the email does not arrive within 2 minutes, check your spam folder.

### Can't remember which email address you used?

Contact our Support Team and we can help locate your account.