Articles on: Resmark

How do I archive or reactivate a product in Resmark?

Resmark lets you archive products you no longer offer and reactivate them later if needed.


There is currently no way to delete a product, only archive. Once you archive a product, you will no longer be able to place new orders for it, but it will still appear in previously made orders and reporting.


You can only archive a product if your business created it. If you are connected to a product through TrueConnect, disconnect the product instead.


Archive


To archive a product, go to the Products page and click the archive icon. If you have resellers connected to your product, they will no longer be able to sell it once archived. Any outstanding orders will remain intact.


Animated walkthrough of archiving a product from the Products page


Reactivate


You can reactivate an archived product at any time. Simply navigate to Products > Archived, and then select the "Reactivate" button. After reactivating, you will need to take the following steps to resume selling it:


  1. Verify inventory. Re-enable automatic inventory generation if you were using it before, and check for any missing inventory dates.
  2. Republish your product.
  3. Re-establish reseller connections if you were using TrueConnect.


Animated walkthrough of reactivating an archived product


If you are still experiencing issues, contact our Support Team.

Updated on: 06/19/2026

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